Together with his colleagues Gary Bolton and Ben Greiner receives Axel Ockenfels the Best Paper Award 2019 for the publication “Dispute Resolution or Escalation? The Strategic Gaming of Feedback Withdrawal Options in Online Markets.” The prize is awarded annually by the Vienna University of Economics and Business and the City of Vienna for outstanding scientific publications. This year, the work of C-SEB professors Axel Ockenfels and Gary Bolton convinced in the category “Arbeiten aus der Betriebswirtschaftslehre, Volkswirtschaft, Wirtschaftspadagogik.” The C-SEB congratulates for this excellent achivement.